Privacy Policy

On this page you will find information about how your personal data is used and full information about how your personal data is processed.

Summary

We take our data protection obligations very seriously and it is important to us that you understand how we use your personal data. This Privacy Policy sets out in detail the purposes for which we process your personal data, who we share it with, what rights you have in relation to that data and everything else that we think it is important for you to know.

The main purpose for which we process your personal data is to provide you with services that you request from us through Coin Publishers or through our App (where available). Together, the Websites and the App are referred to as the “Platform” in this Privacy Policy and the meaning of “Platform” will depend on whether you are using the Website or the App. We will also process personal data for other purposes, such as marketing (where you have consented), market research and fraud prevention. We will only ever keep your personal data for as long as is necessary for the purpose for which we need personal data.

We will need to share some of your personal data with some third parties, for example our partners and suppliers, or any third parties that provide a service that you sign up for through the Platform. Partners who provide quotes to you through our Platform will make checks against various databases to assess your eligibility for a quote and will make decisions about you by wholly automated means. Those partners are responsible for how they process your personal data.

You have various rights in relation to your personal data which can be exercised by contacting us using the details set out in this Privacy Policy.

We are Coin Publishers and we are the data controller of the personal data that you provide on the Platform and/or that we collect about you. This means that we are the company responsible for deciding how your data is processed.

Information We Collect

The followings are the types of information we collect when you register for and use Coin Publishers services:

Service Usage Information

Through your access to and use of Coin Publishers services, we may monitor and collect tracking information related to usage including but not limited to your phone number, access date and time, device type and device identification, operating system and hardware setting, browser type, and information derived from SIM card, network operator, IP address, GPS, base station and WLAN (“Service Usage Information”). This information may be directly obtained by Coin Publishers or through third-party service providers. The collection of Service Usage Information helps our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.

Transaction Information

For all personal and institutional user accounts, we may collect transaction information as you use Coin Publishers services, including but not limited, history (such as transaction initiation, payment method, price, quantity, time), order activity, and distribution history (“Transaction Information”). We collect such transaction information to monitor suspicious trading activity for user fraud protection, legal case resolution, and any other purposes disclosed in this Privacy Policy.

Communication Information

You agree that, for the purposes disclosed in this Privacy Policy, we are entitled to collect and use the information contained in or related to the communication that you send to us or generated through your use of Coin Publishers Services (“Communication Information”), which includes:

all messages, requests or other information you send in the course of your contact with Coin Publishers;

all communications and file attachments in connection with your transactions with other users or other data generated primarily through your communications with them.

Financial Information:

You agree that, for the purposes disclosed in this Privacy Policy, we are entitled to collect and use the information contained in or related to your financial information when you use Coin Publishers services, including without limitation, bank account information, payment card primary account number (PAN), transaction history, trading data, and/or tax identification. We collect such financial information to monitor suspicious financial activity for user fraud protection, legal case resolution, and any other purposes disclosed in this Privacy Policy.

Information Coin Publishers Automatically Collects

Most of the personal information that we collect is directly provided by you. In the following situations, we will collect and process the information about you:

A, where you register for, log in or visit Coin Publishers, or use any service of Coin Publishers;

B, where you voluntarily complete any user survey or provide feedback to us via email or any other channel;

C, where you use cookies of the browser or software in visiting or using our website or APPs;

D, other situations where we may automatically collect your information as mentioned in this Privacy Policy.

Information Collected from the Third-party Sources

We may collect information about you from third-party sources, including but not limited to, the following channels:

A, marketing partners and resellers;

B, advertising partners and analytics providers.

How We Use The Inforation We Collect

We use the information we collect about you for the following purposes or in the following ways:

To Provide and Maintain Coin Publishers Services

We use the information collected to deliver, maintain and provide better Coin PublishersServices (including but not limited to processing transactions) and verify Users’ identities.

We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and activities and provide Coin Publishers Services. Given our legal obligations and system requirements, we cannot provide you with all or some of Coin Publishers Services without data like Identification Information, Supervision Information, Service Usage Information, Communication Information, and Transaction Information.

To Protect Our Users

We use the information collected to protect our platforms, Users’ accounts, and archives.

We use IP addresses and cookies to protect against automated abuse such as spam, phishing, and Distributed Denial of Service (DDoS) attacks.

To Comply with Legal and Regulatory Requirements

With respect to the privacy and security of personal information, we will use the information in compliance with our legal obligations, government requests, and reasonable user-generated inquiries. In cases where it is strictly necessary, such as to protect the vital interests of the Users or other natural persons, to fulfill the purpose of public interest, to pursue our reasonable interests (but not to damage the interests of the Users), we may process your personal information without your consent. Except for the situations stated in this Privacy Policy, we will not disclose or provide any of your personal information to third parties without a review from our legal team and/or prior consent from the User.

For Measurement, Research and Development Purposes

We actively measure and analyze data to understand the way you use and interact with Coin Publishers services. This review activity is conducted by our operation teams to continually improve our Platforms’ performance and to resolve issues with the user experience. In addition, we use such information to customize, measure, and improve Coin Publishers services and the content and layout of our websites and apps, and to develop new services.

We continuously monitor activity information within our systems and our communications with users to look for and quickly fix problems.

To Communicate with You

We use personal information collected, like your phone number or email address to interact with you directly when providing customer support on a ticket or to keep you informed on logins, transactions, account security and other aspects. Without collecting and processing your personal information for confirming each communication, we will not be able to respond to your submitted requests, questions, and inquiries. All direct communications are properly kept at Coin Publishers or the service provider designated by Coin Publishers, to be reviewed for accuracy, to be kept as evidence, or to be used to perform other statutory or contractual obligations.

To Facilitate Corporate Acquisitions, Mergers, or Transactions

We may process any information regarding your Coin Publishers account and use of Coin Publishers services as is necessary in the context of corporate acquisitions, mergers, or other corporate transactions.

For Marketing and Advertising

We may share your personal information with our marketing partners for the purposes of targeting, modeling, and/or analytics as well as marketing and advertising.

For Any Other Purpose

We may disclose your personal information for any other purpose you consent to.

Marketing

If we think you may like specific Coin Publishers services or products and services of our partners, we hope to keep you informed about such products or services.

If you agree to receive the above marketing information, you can choose to receive it at any time in the future.

You have the right to ask us at any time to stop contacting you for marketing purposes or to send relevant information to you. If you do not want to be contacted for marketing purposes in the future, please click on the unsubscribe link in the bottom of the marketing email and submit your request to unsubscribe.

How We Store And Protect User Date

Coin Publishers has kept your personal information safe using fault-tolerant secured storage with industry standard encryption and implemented a number of security measures to ensure that your information is not lost, abused, or altered, including, but not limited to:

Physical Measures

Materials containing your personal information will be stored in a locked place.

Electronic Measures

Computer data containing your personal information will be stored in the computer systems and storage media that are subject to strict log-in restrictions.

Management Measures

Only authorized employees are permitted to come into contact with your personal information and such employees must comply with our internal confidentiality rules for personal data. We have also imposed strict physical access controls to buildings and files.

Other Measures

Our web server is protected by the “firewall”.

Please note that it is impossible to guarantee 100% security of information. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information. You agree that we shall not be liable for any information leakage and other losses not caused by our intention or gross negligence, including but not limited to hacker attack, power interruption, or unavoidable technical failure, to the maximum extent permitted by law.

If you suspect that your personal information has been compromised, especially account and/or password information, please contact sales@coinpublishers.com.

Unless otherwise stipulated by law, you agree that we have the right but not the obligation to retain all the collected personal information for the duration of your Coin Publishers account for 5 more years after the account is closed.

Transfers of Personal Information

You understand that we have the right to have all or some of the collected personal information transferred to or stored in other countries or regions than your country of nationality, your country of residence, or the country where the server is, without your specific consent, under the following circumstances:

A, if it is necessary to protect, process, analyze, reasonably use the personal information;

B, if it is necessary to enforce agreements with our Users;

C, if it is necessary for the public interest;

D, if it is necessary to establish, exercise or defend the rights of us, our partners, or other Users;

E, other circumstances required by law or government orders.

Right of Access

You have the right to access or obtain copies of your personal information. We may charge a reasonable fee for providing the access service.

Right to Rectification

You have the right to correct your personal information that you deem inaccurate. You also have the right to ask us to complete the personal information that you deem incomplete within a reasonable limit.

Right to Erasure (Right to be Forgotten)

You have the right to request the erasure of your personal data under certain circumstances.

Right to Restriction of Processing

Under certain circumstances as required by law or as specifically reminded by us, you have the right to request us to restrict the processing of your personal information; however, you understand that such restriction of the processing may prevent us from providing you with some of Coin Publisherss Services.

Right to Object

Under certain circumstances as required by Law or as specifically reminded by us, you have the right to object to the processing of your personal information; however, you understand that such objection of the processing may prevent us from providing you with some of Coin Publishers services.

Right to Data Portability

Under certain circumstances as required by Law or as specifically reminded by us, you have the right to request us to transmit the personal information that we collect to another body, or directly to you. We may charge a reasonable fee for providing the transmission service.

Privacy Policies of Coin Publishers

This Privacy Policy applies to all platforms, websites, and departments of Coin Publishers. If you visit any link to any sub-platforms of Coin Publishers, you should agree with and abide by the separate and independent privacy policies of such sub-platforms. If the privacy policy of any sub-platform conflicts with this Privacy Policy, the privacy policy of such sub-platform shall prevail.

Changes to this Privacy Policy

From time to time, Coin Publishers may revise this Privacy Policy to reflect changes in Law or our personal-data collection, processing, and use practices. Changes to this Privacy Policy will be announced by posting on the https://coinpublishers.com/privacy-policy. You shall regularly review the Privacy Policy and pay attention to its revisions. If you do not agree with the revised content, you shall stop accessing Coin Publishers immediately. When an updated version of the Privacy Policy is released, your continued access to Coin Publishers means that you agree to the updated content and agree to abide by the updated Privacy Policy.